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STRUCTURING YOUR CLIENT CONSULT, EVAL, ASSESSMENT, & FOLLOW-UP FOR OPTIMAL OUTCOMES
Objectives
4 influences of the client-PT interaction
The new staff clinician, solo niche clinician, coach problem
Elements of preparation for successful evaluations
Clinical evaluation & assessment flow
Keys to a client centered-history taking
How to prepare yourself: Module 1 Asset & Assignment Review
Objectives
Understanding the balance of building and staying in business
Defining your boundaries
Exploring 4 types of pain
Recognizing 4 conditions for continued care or referral
Establishing red flags for medical follow up and emergency care
Objectives
Purpose of traditional vs. non-traditional initial evaluation
4 phases of initial consultations
The interview & key factors of HX taking
Elements of a fluid observational exam
Move away from traditional testing
Elements of non-traditional discussion & goal setting phases
Objectives
Identify two areas of client retention
Recap the goals of initial consults
Establish essential actions for conversion and retention
Understand the value and process of follow-up with leads and clients
Discuss concepts for developing your own retention strategy
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