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STRUCTURING YOUR CLIENT CONSULT, EVAL, ASSESSMENT, & FOLLOW-UP FOR OPTIMAL OUTCOMES

Objectives

  • 4 influences of the client-PT interaction

  • The new staff clinician, solo niche clinician, coach problem

  • Elements of preparation for successful evaluations

  • Clinical evaluation & assessment flow

  • Keys to a client centered-history taking

  • How to prepare yourself: Module 1 Asset & Assignment Review

Objectives

  • Understanding the balance of building and staying in business

  • Defining your boundaries

  • Exploring 4 types of pain

  • Recognizing 4 conditions for continued care or referral

  • Establishing red flags for medical follow up and emergency care

Objectives

  • Purpose of traditional vs. non-traditional initial evaluation

  • 4 phases of initial consultations

  • The interview & key factors of HX taking

  • Elements of a fluid observational exam

  • Move away from traditional testing

  • Elements of non-traditional discussion & goal setting phases

Objectives

  • Identify two areas of client retention

  • Recap the goals of initial consults

  • Establish essential actions for conversion and retention

  • Understand the value and process of follow-up with leads and clients

  • Discuss concepts for developing your own retention strategy

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